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Is it safe to shop on the Internet?
In the real world, you often give your credit card
to cashiers or waiters, and you give out your account number over the phone
when placing an order. Using your credit card number on the Internet is no more
dangerous than these practices. In fact, it is often more secure to give out
your account number over the Internet because responsible online shopping sites
work with your browser software to encode your transaction so if outside
parties intercept it, they won't be able to read it. Our site counters security
threats with an industry-standard technology called SSL (Secure Sockets Layer).
SSL is a set of rules followed by computers connected to the Internet.
To check the security status of our ordering pages, look at the URL in your
browser window. An "s" added to the familiar "http" (to make "https") indicates
that SSL is in effect. The key or padlock symbol in the lower-right corner of
your browser window becomes solid when you are in secure mode.
If you are still concerned about security, we will
accept your credit card order over the telephone at (888)
884-9598. We also accept checks, but they must clear the bank before your
order is shipped.
Safe Shopping Guarantee
We are so certain that our online order systems are
secure, we'll even back it up with a Security Promise. If anyone uses your
credit card to make a fraudulent purchase through our secure server, and your
bank holds you liable, we'll cover up to $50.00 of your liability. All we
require is:
1. The fraud must have occurred through no
fault of your own,
2. You report the fraud to your bank in
accordance with your cardholder rules and procedures, and to the proper law
enforcement officials, and
3. Your bank must provide verification that
you are being held liable for the fraud.
Satisfaction Guarantee
If for any reason you are not satisfied with your
purchase, you can return the item(s) for a refund or exchange within 30 days of
receipt. All items must be in resaleable condition in the original packaging.
Of course if you have a defective product, we will accept that out of it's
original packaging. Please follow the directions on the return authorization
form that was included with your order.
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